End to End Rent Review Delivery, Managed for You
Rent reviews are a legally required annual mailing for housing associations. Each tenant must be informed of their rent for the coming year, with appropriate notice before any increase takes effect. Because the process is tightly regulated and deadline driven, accuracy, secure data handling, and reliable delivery are essential.
A typical rent review mailing includes a personalised tenant letter, supporting calculations, and additional information such as payment guidance or welfare support. Some housing associations keep packs simple, while others include multiple inserts to provide additional support or improve VAT efficiency.
CDP manages the entire rent review mailing process on behalf of housing associations. From data preparation through to print and postal delivery, the service is designed to reduce pressure on internal teams while ensuring every mailing is compliant, cost effective, and delivered on time.
How CDP Manages Rent Review Mailings
CDP handles the entire print and mailing workflow, from data preparation through to postal delivery.
Data management and variable programming
Rent review data is complex and sensitive. Different tenant groups often receive different letters and supporting documents, with a single project involving many variations.
CDP cleans, prepares, and programs the data so each tenant receives the correct documents. This stage requires specialist handling and careful checking to prevent errors and delays later in the process.
Proofing and compliance
All documents are thoroughly proofed to ensure figures, calculations, and tenant details are correct. Proof changes are managed in line with the data supplied, helping housing associations maintain accuracy and compliance.
Print production and VAT guidance
CDP prints all letters, calculation sheets, and inserts in line with postal requirements. The team also provides guidance on VAT efficiency, including advice on leaflet inclusion and pack design where appropriate.
Enclosing and postal delivery
Once printed, documents are enclosed into the correct window envelopes and prepared for posting. CDP manages postage and logistics, ensuring the full mailing is delivered within the required timeframe.
Project management and data security
Rent review work is planned well in advance. CDP schedules jobs, manages capacity, and coordinates timelines during peak periods. Because rent data is sensitive, all information is handled securely and destroyed in line with accreditation requirements once the project is complete.
Why Outsource Your Rent Review to CDP
Rent review season places significant operational pressure on housing associations. Managing complex data, multiple document variations, and strict deadlines in house can be challenging.
Housing associations work with CDP to:
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Outsource the entire rent review mailing process
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Reduce risk through accurate data handling and multiple checks
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Access specialist capacity during peak periods
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Receive guidance on VAT efficiency and pack design
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Gain confidence that mailings are delivered accurately and on time
Ready to Outsource Your Rent Review Mailing?
Get in touch with us today to find out how we can manage your rent review.
